This is an entry level position, experience preferred but not required. To ensure each shipment generates the maximum contribution to our client by keeping a…
Consistently demonstrate our high customer service standards by ensuring a high level of customer engagement and meeting and exceeding customer expectations…
Assist with maintaining and updating customer scorecard. Accurate data entry and attention to detail. Interfaces with customer web portals and participates in…
Design and construct reports of interact dashboards for our customer to leverage. Transform data to meet customer requirements and enable use within an…
Using your product knowledge to solve problems for customers. A high level of accuracy and attention to detail. Must be flexible Monday- Sunday 8am-9pm.
Minimum 5-7 years customer service experience. Coaches, counsels and trains the outsourced customer service center personnel to improve customer contact and…
Maintaining a high phone and email service level. This is an entry-level position and we are not looking for a specific background, but the right attitude.
Minimum of 1-2 years customer service experience in a fast paced environment. To respond to Customer enquiries and questions (product or service) in a confident…
The role will involve providing first class service to our customers and assisting with key operational tasks.
Working closely with the client services team daily to track the overall project progress in tight time frames, depending on duration of project life cycle.
Have built over 140 Services powering contest creation, in-game sports wagering, casino games, geolocation, payment processing, user personalization, customer…
Previous customer service or service desk experience is an advantage. Manage regular outbound calls to customers, to ensure that services offered are meeting…
Participate in development and implementation of new customer services processes and improvements. Role Summary: The purpose of this role is to liaise with a…
Strong customer service orientation and attention to detail aligned with high standards of quality and excellence. Good computer and data entry skills.
The successful candidates will be real relationship builders with experience dealing with customers and clients over the phone.
Previous experience in a multi-national customer service environment advantageous. Input customer orders to the Cook European order-entry system and provide…
We are looking for someone who has experience of working in a data entry role in SAP or similar ERP environment a requirement (order entry or data creation).
Experience: 3+ years of customer service experience. Creation of customer’s account. Communicate price quotations, handle requests for general product…
2+ years of proven customer service experience. Answer incoming calls in a timely manner and to provide the highest level of customer satisfaction possible in…
Provide an excellent level of service and develop long term relationships with the customer. Conduct research to identify customer target markets.
Dealing with customers by email and phone. As a part of the Logistics Administration Team, the successful candidate will be responsible for providing support to…
Look to maintain a level of service to quickly and effectively solve customer problems. Applies sound customer satisfaction and retention strategies to all…
The roles will suit enthusiastic candidates with customer service experience and a willingness to learn and develop.
Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
Become an expert in various operational processes such as handling the portfolio of shipping service providers for different product categories and markets,…